Terms and conditions & Privacy Policy

 TERMS AND CONDITIONS

Booking Requirements:

1. To secure your desired date, a deposit  is required at the time of booking.
2. The remaining balance for the picnic hire must be paid in full 48h prior to the scheduled date.

Cancellations and Refunds:

1. Cancellations made less than 72 hours in advance of the scheduled date are non-refundable.
2. In the event of cancellations made more than 72 hours in advance, the deposit will be refunded in full if cancellation is valid
3. Refunds for cancellations are subject to deductions for any damages.
4. If cancellation is requested by client after 2 change of dates, London Picnic Club will retain the full amount the for the deposit that has been paid.
5. We cannot offer  more than 2 rescheduling opportunities . 
6. Cancellation fee of £70 applies to all cancellations. 

Deposit:

1. The deposit  is required to secure your booking and cover potential costs and will also act as a security deposit. This will be refunded 1 to 3 days after picnic so we can check that everything is returned in perfect condition as it was delivered.
2. The deposit will be refunded in full after the picnic, provided there are no damages or excessive cleaning required.

Packages:

1. Hire Only: Includes a colour-themed setup with a throw, cushions, cutlery (golden or normal), plates, plate chargers, glasses, plastic flowers, tall candles, a Bluetooth speaker, a champagne bucket, and napkins.
2. Hire + Brunch: Includes everything from the Hire Only package along with a brunch spread, including croissants, scones, pancakes, cheese twists, berries and grapes, organic pistachios and walnuts, chocolates, macaroons, jam, and maple syrup.
3. Hire + Cheese Platter and Wine: Includes all items from the Hire Only package plus a gourmet cheese platter with a selection of five cheeses, salami, biscuits, grapes, berries, cheese chutney, organic pistachios and walnuts, and macaroons.

Allergies and Dietary Accommodations:

1. We can accommodate specific dietary restrictions or allergies if informed in advance.
2. Please let us know about any dietary requirements or restrictions during the booking process.

Important Information:

1. Duration: The duration for all hires is 2 hours, providing ample time for your luxury picnic experience.
2. Travel:Additional travel charges apply 
3. Weather Conditions: In the event of unfavorable weather conditions, alternative options or indoor relocation may be discussed.
4. Customization: We can accommodate personalized requests, additional decorations, and special touches. Please inform us in advance.
5. Minimum/Maximum Guests: Our hire packages are flexible and can be tailored to suit different group sizes.
6. Location: You can choose the picnic location or receive recommendations from us based on your preferences.
7. Children's Parties: Our luxury picnic hires can be customized for children's parties, catering to their preferences and age group.
8. Corporate Events: Our hires can be tailored for corporate events or team outings. Contact us to discuss your requirements.

Please note that the above terms and conditions are subject to change.

Privacy Policy:

At Luxury Picnic Hire, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard the data you provide to us.

1. Information Collection:
   
   • We collect personal information, including your name, contact details, and any additional information you provide during the booking process or through communication with us.

1. Use of Information:
   
   • We use the information you provide to process your bookings, communicate with you regarding your reservation, and provide the services you requested.
   • Your contact information may also be used to send you important updates, promotions, or other relevant communications with your consent.

1. Data Security:
   
   • We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
   • We restrict access to your information to authorized personnel who require it to fulfill your bookings or provide customer support.

1. Data Sharing:
   
   • We do not sell, trade, or rent your personal information to third parties without your consent.
   • In certain cases, we may share your information with trusted partners or service providers who assist us in operating our business and delivering our services to you.

1. Third-Party Links:
   
   • Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these websites. We encourage you to review their respective privacy policies.

1. Cookies and Tracking Technologies:
   
   • Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather information about your interactions with our website. You can modify your browser settings to decline cookies if you prefer.

1. Your Rights:
   
   • You have the right to access, update, or request the deletion of your personal information held by us.
   • If you wish to exercise any of these rights or have any questions about our privacy practices, please contact us using the provided contact details.

Please note that this privacy policy may be updated from time to time, and any changes will be posted on our website. By using our services and providing your personal information, you consent to the terms of this privacy policy.